Pop-Up Navigation Centre returns
By Adan Shaikh
Pop-up Navigation Centre is returning this October, after helping hundreds of people navigate resources during its first session in June.
The Camrose and District Housing and Homelessness Task force, and Camrose Helps Foundation are bringing back the Pop-Up Navigation event, offering residents a chance to connect directly with organizations providing health, housing, financial, employment and family supports.
The June 9 event drew 205 participants and resulted in 862 interactions between residents and service providers. It also led to 81 follow-up appointments and 70 referrals to other organizations, according to the organizers’ reports.
The goal of the event is to make accessing services easier by bringing multiple organizations together under one roof. Rather than leaving with a list of phone numbers or pamphlets, residents can speak directly with service providers and, where possible, complete paperwork, arrange appointments, receive testing or take the necessary next steps right there and then.
“The last event helped our community by bringing support services to one place. It helped our service providers to navigate each other in the system, to figure out who’s who and the services their organizations offer. It also helped participants because they could access everything they need in one location, and we were able to provide client handoffs between service providers,” shared Kendra Hansen, one of the organizers and health promotion facilitator for Primary Care Alberta.
Kendra continued, “The June event also identified areas for improvement, including a need for greater public awareness and broader representation from employment, government and health services. The opportunity to host a second navigation event means there can be more focus on people and places in Camrose that improve overall personal and family wellness, who come together in a space that is open to all members of our community. The organizing committee is implementing these findings for the upcoming event.”
Leslie Lindballe, housing and community supports navigator for the Task Force, shared that the format of the event creates opportunities for agencies to build relationships with residents and with one another. Service providers at the June event reported increased awareness of other local programs and said the face-to-face format made referrals easier.
The event is designed for residents who may be unsure what services they qualify for or where to begin. Supports available through participating organizations can include mental health and addiction services, housing, financial assistance, family resources, food security and health services.
Organizers say the goal is to make the process less complicated while creating a welcoming setting where residents can feel comfortable and have important conversations with those who can help.
The June event also identified areas for improvement, including a need for greater public awareness and broader representation from employment, government and health services. The organizing committee is implementing these findings for the upcoming event.
An addition to this year’s event will be a connections table, where service providers will introduce community members to the variety of mental health groups that take place in the City.